Frequently Asked Questions
Why should I choose Smock HVAC?
At Smock HVAC, we’re a family owned & operated mentality. Our family values are the core of what we do. We believe every individual deserves trustworthy service and courteous interactions. Customer care is what we do best!
What services do you offer?
We offer installation and maintenance services for all heating, cooling, water heater, and air quality products.
Do you provide financing?
Yes! Visit our financing page to learn more.
Do your services come with a warranty?
All of our work comes with a minimum 1 year service warranty.
What heating services do you offer?
We offer installation and repair services for a variety of heating fixtures.
What do I need to know about your maintenance plans?
Smock’s Comfort Plan is designed to provide you with reliable care that keeps your home running smoothly. We offer 15% discounts on all services repairs to members, and eliminate all overtime fees.
What areas do you serve?
We provide service all throughout Frederick County.
What are some signs that I need heat pump repair?
In general, if your heat pump is acting unusually it’s always better to have it examined by an HVAC professional. Look out for poor airflow, strange noises, and inconsistent heating and cooling.
Do you offer emergency service?
While our repairs are performed during regular business hours, we take calls 24/7 and can help advise you on next steps
