Terms & Conditions
1. Acceptance of Agreement
You agree to the terms and conditions outlined in this Terms and Conditions Agreement (“Agreement”), by SMOCK Heating & Air (the “Company”) with respect to our website (the “Site”).
2. Information on Site
The Site is for convenience and informational purposes only. The advertisements on the Site are not offers to sell or buy any product or service. The Site is not intended to be a comprehensive or detailed statement concerning the matters addressed, and does not constitute advice or recommendations. The Company endeavors to provide current and accurate information on the Site. Nevertheless, misprints or other errors may occur. The Company reserves the right to change the prices, fees and charges regarding the goods and services advertised on the Site at any time and from time to time without any notice or liability to you or any person. The Company cannot guarantee that goods and services advertised on the Site will be available.
3. Intellectual Property
The content, organization, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to the Site are protected under applicable copyrights, trademarks, and other proprietary rights. The copying, redistribution, use, or publication by you of any such matters or any part of the Site, except as allowed by Section 4, is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through the Site.
4. Limited License
You are granted a non-exclusive, non-transferable, revocable license to access and use our Site strictly in accordance with this Agreement. As a condition of your use of the Site, you warrant to us that you will not use the Site for any purpose that is unlawful or prohibited by these Terms.
5. Restrictions and Prohibitions on Use
Your license for access and use of the Site and any information, materials, or documents therein are subject to the following restrictions and prohibitions on use: You may not:
- Copy, print (except for the express limited purpose permitted by Section 3), republish, display, distribute, transmit, sell, rent, lease, loan, or otherwise make available in any form or by any means all or any portion of the Site or any content and materials retrieved from the Site.
- Use the Site or any materials obtained from the Site to develop, as a component of, any information, storage and retrieval system, database, information base, or similar resource (in any media now existing or hereafter developed), that is offered for commercial distribution of any kind, including through sale, license, lease, rental, subscription, or any other commercial distribution mechanism.
6. Disclaimer
The information on this Site is provided on an “as is,” “as available” basis. You agree that use of this Site is at your sole risk. We disclaim all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will always be available, access will be uninterrupted, be error-free, meet your requirements, or that any defects in the Site will be corrected. You assume the entire cost of all necessary repair or correction to any computer or other equipment arising from, connected with, or relating to your use of the Site. Security and privacy risks cannot be eliminated. The Company is under no obligation to verify the identity of users of the Site.
7. Limitation of Liability
Under no circumstances, whether in contract, tort, or otherwise, shall The Company be liable for any direct, indirect, incidental, special, consequential, or exemplary damages that result from your use of, or inability to use, the Site. To the fullest extent permissible by law, you hereby release and discharge The Company and its agents, directors, officers, employees, information providers, service providers, suppliers, licensors, and licensees, and all other related, associated, or connected persons from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, attorney’s fees, costs, or disbursements of any nature and kind whatsoever and howsoever arising, whether known or unknown, which now or hereafter exist, which arise from, relate to, or are connected with your use of the Site or inability to use the Site.
8. Text (SMS, MMS) Communications & TCPA Compliance
By providing the Company your phone number on the Site and opting in to receive text messages, you acknowledge and agree that you are providing prior express written consent to receive text messages (including SMS and MMS) from the Company at the phone number you provided.These messages may include appointment reminders, estimate reminders, marketing (promotional offers, etc.), and other information related to our services. The number of text messages you receive will vary based on your interactions with the Company, but typically includes, 3 per appointment, 1 per quarter. Message and data rates may apply to each text message sent or received, as provided in your mobile telephone service plan.
If you require assistance or experience any issues with our messaging, you can reply “HELP” to a message or email us at contactus@ericsmockhvac.com for assistance.
You may opt out of receiving text messages at any time by replying “STOP” to any message you receive from us. After you send the text message “STOP” to us, we will send you a reply text message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us. If you want to join again, you can sign up as you did the first time and we will start sending text messages to you again. We comply with the Telephone Consumer Protection Act and other applicable laws and regulations. You may also contact us directly to request removal from our text messaging list. You have the right to access, correct, verify, change, or remove your personal information. Contact us to make any changes.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Maryland, without regard to its conflict of law principles.
10. Changes to Terms
We reserve the right to change these terms at any time by posting changes on the Site. Your continued use of the Site after such changes are posted will constitute your agreement to such changes.
11. Contact Information
If you have any questions about these Terms, please contact us at:
- Phone: (301) 945-7220
- Mail: Attn: Customer Service, 1539 Tilco Dr. Suite 104, Frederick, MD 21704